Check the parcel in the carrier's known app or official site. The fact that you are expecting a delivery does not authenticate the email. A small fee request can be used to collect card details.
Why parcel scams seem timely
Many people are waiting for a delivery, so a generic ‘delivery failed’ message often matches a real order by coincidence. Brand colours and shipment images can be copied. A tracking number may help you compare records, but it is not proof on its own.
Match the message to the actual order
- Open the retailer's order page independently.
- Compare the carrier and tracking number shown there.
- Check the shipment status in the carrier app or site you normally use.
- Ask the carrier through its official contact about any unexpected fee or address problem.
Small charges can lead to larger risks
A tiny fee form may ask for full card details or a banking approval. Read exactly what your banking app asks you to authorise. Genuine shipping and import charges exist, so verify the charge for this particular parcel rather than judging the word ‘customs’. If you entered card details, contact your card provider directly.
Verify the actual order and shipment; timing alone does not make the email genuine.
Sources and further help
The linked information supports this guide. It does not imply that these organisations work with or endorse MailMigo.