Open the TWINT app yourself and check transactions and requests there. You do not need a stranger's link or a code on a website to receive money. Read every approval in the app carefully.
Payment, refund or threatened suspension?
An email may claim that a payment was made, money is due back or your account needs checking. Only a transaction shown in the genuine app verifies its status; an emailed screenshot is not proof. A buyer's ‘receive money’ link on a marketplace is particularly suspicious: receiving money does not require approving an outgoing payment.
Read the approval on your own screen
If a payment request appears in the app, check its amount and recipient. An email or caller may describe it differently. Do not share codes or approve unexpected sign-ins. Pressure to act quickly is a reason to pause and use TWINT's official support channel.
If you already approved something
Contact the support team for your TWINT app or the relevant bank immediately through a verified channel. Explain whether you entered credentials, shared a code or approved a payment. Review transactions and connected devices. Keep records, and consider a police report if money was lost.
Trust the real TWINT app and what it actually asks you to approve.
Sources and further help
The linked information supports this guide. It does not imply that these organisations work with or endorse MailMigo.